VALUES

PEOPLE: TO SEE PEOPLE AS “PEOPLE FIRST”.
We will see people as “people first”. We want to see all people as “who they are as a person” and not “what disability they may have”. We will focus on strengths and how we can help build upon them. We will use language that does not label or demean people. We will ensure that the people for whom we provide support services are involved in the planning, decision-making and implementation of the services they receive. We will use the Person Centered Planning process to assist people in making informed choices for their future. We will focus on the person and involve them in making informed choices that are meaningful and reflect their individual identity.

ENVIRONMENT: TO PROVIDE A CARING ENVIRONMENT OF INTERDEPENDENCE AND TRUST. We will ensure each person we serve feels “cared for and loved”. We will develop a caring and trusting relationship between the person served and our employees that is meaningful to the person. We will assist everyone to be as independent as possible. We will provide support services through the expertise and commitment of our employees. We will “go the extra mile” to meet the needs of the people for whom we provide support services

OPPORTUNITIES: TO CREATE OPPORTUNITIES FOR GROWTH AND OPEN COMMUNICATION ON ALL LEVELS.

We will support the people we serve in achieving the outcomes they desire. Our services are driven by the objectives of the people receiving support. Our goal is to offer the highest level of support services and provide the widest range of meaningful life opportunities. We will provide all people with the opportunity to develop their abilities to the fullest extent. We want people to be able to express what they really want for their lives and help them to achieve their goals. To do this, we must work to communicate in a positive and productive manner with the people we serve, their families and Legal Representatives, our employees and Management, regulatory agencies, and the community.

PROVIDE: TO PROVIDE SUPPORT BY USING GENTLE TEACHING. We will use “Gentle Teaching” with the people who receive support services from L.A.D.D., Inc. We will engage in warm interactions, establish a feeling of companionship, form a culture of life, and teach the person to feel safe, engaged, loved and loving. We will encourage positive and caring interactions; including positive feedback and praise as a part of our daily lives.

LEARN: TO LEARN TO APPRECIATE DIFFERENCES AND PROMOTE DIGNITY AND RESPECT FOR ALL PEOPLE. Each and every person deserves to be treated with dignity and respect. Communication is vital to this process. What we say and how we say it, including our tone of voice and body language, demonstrate dignity and respect. We truly believe that all people are equally important and have different strengths that must be appreciated. Our strengths and differences are what make each and every one of us unique and interesting.

ENCOURAGE: TO ENCOURAGE THE TEAM APPROACH IN PROVIDING SUPPORT SERVICES. We will use the team approach in working with people, implementing support services, and problem solving. Working as a team helps us to be more efficient and effective as well as create strong and positive relationships. As a team, we strive to work cooperatively and communicate in a productive manner. All of us are responsible to maintain open, honest, and positive communication among team members. Following our Mission, Vision, and Values makes us a successful team in all we say and do!!